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What's new Creating exceptional customer experiences by 'doing it better' Creating exceptional customer experiences by 'doing it better'

Optimise your customer experience by designing, deploying and managing digital solutions customised to your unique needs.

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CASE STUDY

Probe CX case study portfolio

Our solutions in action
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This eBook aims to showcase the real-life challenges of our clients and the real-time solutions that we here at Probe CX provided to make these businesses better.

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Download this case study to learn:

In this case study portfolio learn:

  • How one of Australia’s leading discount retailers achieved a 10% uplift in call agent productivity
  • How a low-cost airline operating an extensive domestic network increased voice services NPS from -13 to +16.15
  • How a leading Australian full-service supermarket retailer achieved a 96% customer response accuracy rate.


Download now for these insights and more.

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