Real Time Speech Analytics
Understand what they are truly saying with the
help of our ground-breaking technology.
We deploy the latest speech analytics software to enable analysis and intervention of events in real-time to optimise the customer experience.
CX Success Story
Our real-time speech analytics services generated $3 million in additional sales revenue by identifying key factors driving customer enquiries across 10,000 inbound voice calls.
Read full story
Related Resources

Speech recognition technology in healthcare
The healthcare sector is rushing to embrace speech recognition technology and with good reason. Discover what it is, how it is used and why it ...
Continue reading
7 ways to use technology to improve customer experience
Technology is increasingly playing a role in the CX. Discover how companies ...
Continue reading
How customer experience is driving digital transformation
Delivering improved CX is at the heart of the digital transformation ...
Continue reading