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TECHNOLOGY & TRANSFORMATION SERVICES

What's new Creating exceptional customer experiences by 'doing it better' Creating exceptional customer experiences by 'doing it better'

Optimise your customer experience by designing, deploying and managing digital solutions customised to your unique needs.

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Real Time Speech Analytics

Don't just listen to your customers, understand their true sentiments with powerful speech analysis.
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Analyse conversations to uncover powerful customer insights.

We harness cutting-edge technology to deploy state-of-the-art speech analytics software. Our solutions empower you to gain real-time insights and take proactive measures to enhance customer experiences. It's not just about listening to your customers – it's about comprehending their sentiments and intentions through our innovative data-driven and artificial intelligence-driven technology.

Client Success Story

Our real-time speech analytics services generated $3 million in additional sales revenue by identifying key factors driving customer enquiries across 10,000 inbound voice calls.

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Featured Case Study

Our solutions in action: a case study portfolio

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A compilation of the real-life challenges of our clients and the real-time solutions that Probe CX provided to make these businesses better.
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