Workforce planning and optimisation
Maximise the agility and flexibility of your workforce.

At Probe CX, we possess the expertise, skills and cutting-edge technology to deliver workforce planning and optimisation platforms that seamlessly adapt to the demands of the modern working world.

Client success story
Energy retailer saves $5.1 million with CX optimisation
A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.

Superannuation and investment giant reduces contact centre staffing needs
Discover how a superannuation and investment giant reduced contact centre ...
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How AI will make CX more human
Discover how AI is transforming CX at Probe Group, blending digital ...
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Five member engagement strategies for any business
Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.
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