Skip to content
Digital & AI

Unlock the power of digital and AI

We bring together the best of intelligent technology and a diverse partner network to future-ready organisations for tomorrow’s customer.  
iStock-1491289779
iStock-1491289779 (1)

Trusted partners in optimised customer experience

At Probe CX, we partner to modernise the customer experience through AI-augmented technology and strategy-led CX solutions. A customised approach, backed by ISO-certified systems, ensures we rewire organisations into operational excellence and deliver seamless omnichannel experiences with lower cost-to-serve.  

Supporting our capabilities is a global network of elite technology partners, which ensures the best solutions are brought to the table and integrated across all channels. Together, we create efficiencies, unify (and protect) sensitive data, and empower you to exceed customer expectations into the future. 

Create integrated digital ecosystems

Seize emerging opportunities 

Augment agents and managers

Achieve performance uplifts 

Augment agents and managers

Achieve performance uplifts 

Maintain trust and reputation

Evolve the customer experience
GettyImages-2226298846-edit2-reduced

Digital Solutions

Accelerate your digital transformation

Unify the customer experience and your technology across touchpoints to unlock real business value. With our integrated AI-powered platform Probe OS, we help achieve faster ROI on your tech stack, optimise costs and drive continuous, data-informed improvements.

Explore our solutions
Image (1)-1

Cybersecurity

The industry’s strongest infosec posture

As a trusted partner to Australia’s leading brands, maintaining client cybersecurity underpins every aspect of our service and ensures both continuity and compliance. Remain focused on growth with solutions supported by secure systems, rigorous implementation and world-recognised certifications. 

View certifications
Image (2)-1

Partners

Our global alliances uplifting CX

Leverage partnerships with Tier 1 technology vendors, including Genesys, Google and Salesforce, and achieve your vision of operational excellence. We deploy pre-integrated solutions that streamline and optimise CX operations with guaranteed performance uplift. 

See our partners

Discover a suite of value-creating CX solutions