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What's new Increase contact centre capacity by 463% with AI Increase contact centre capacity by 463% with AI

Electricity and gas provider implemented AI-powered IVR systems and a flexible staffing model to meet increased caller surge demands.

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PROCUREMENT

Achieve the art of strategic sourcing.
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At Probe CX, our dedicated teams excel at streamlining and optimising every step of the procurement process

From sourcing to contract negotiation, we've got you covered.

With cutting-edge tools and expert insights, we deliver maximum cost efficiency and supplier value. Leave the vendor management, purchase orders and invoice processing to us - our onshore and offshore teams handle it all with precision.

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