Client success story
Leading courier and freight provider reduces AHT by 56 second while also lowering costs
A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.
Superannuation and investment giant reduces contact centre staffing needs
Discover how a superannuation and investment giant reduced contact centre ...
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How AI will make CX more human
Discover how AI is transforming CX at Probe Group, blending digital ...
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Five member engagement strategies for any business
Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.
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