Managed & Outsourced Services

TECHNOLOGY & TRANSFORMATION SERVICES

What's new Increase contact centre capacity by 463% with AI Increase contact centre capacity by 463% with AI

Electricity and gas provider implemented AI-powered IVR systems and a flexible staffing model to meet increased caller surge demands.

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Messaging

Step into the future of customer communication with dynamic messaging services.
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Break free from limitations and create a world where your customers can connect with you on their terms - anytime, anywhere and on any device

At Probe CX, our asynchronous messaging solutions revolutionise customer interactions, paving the way for faster resolutions, seamless engagements and an unparalleled customer experience. Embrace the power of conversation and unlock the potential of real-time, personalised messaging.

Client Success Story

Cruise retailer boosts revenue by 71% with outsourced capabilities
Cruise retailer boosts revenue by 71% with outsourced capabilities
Concerned about outsourcing affecting customer interactions and brand perception? Looking to boost travel agent sales and improve sales conversion rates?
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Related Resources

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What is conversational AI?

Conversational AI is improving customer experience for consumers and businesses alike - but how does it actually work?

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Asynchronous messaging - what it is, how it works and why it’s here to stay | Probe CX

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