Messaging
Break free from limitations and create a world where your customers can connect with you on their terms - anytime, anywhere and on any device
At Probe CX, our asynchronous messaging solutions revolutionise customer interactions, paving the way for faster resolutions, seamless engagements and an unparalleled customer experience. Embrace the power of conversation and unlock the potential of real-time, personalised messaging.
CX Success Story
Our messaging services have led to notable client achievements such as improved caller deflection by 75% and a net promoter score increase to 61.
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Featured Case Study
Health insurance provider facilitates a champion-challenger model for message deflection
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