Loyalty and
Retention

Nurture a loyal and committed customer base that keeps coming back for more.

Foster customer loyalty, one interaction at a time.

Quality interactions are at the core of achieving customer retention goals. At Probe CX our mission is to cultivate happiness among your customer base, and we do so with a blend of contact centre expertise, innovative solutions and dedicated win-back and loyalty programs.

Our team is driven by the goal of nurturing customer relationships that stand the test of time. We specialise in fostering a culture of satisfied and loyal customers, achieved through the power of meaningful interactions.

Client Success Story

Low-cost airline increases NPS results by up to +29 across voice and chat channels
Low-cost airline increases NPS results by up to +29 across voice and chat channels
Is intense industry competition harming your customer experience metrics?