RECOVERY and HARDSHIP

Maximise cashflows and manage customer financial hardships with tailored recovery solutions.

Access specialised credit management support and customer care

At Probe CX, we have a dedicated team of credit management and collections specialists who excel at assisting businesses and individuals in bringing their payments up to date. Whether customers are facing financial challenges or specific hardships, our highly trained staff are here to provide individualised programs and specialised care.

We understand the importance of supporting vulnerable members of the community during difficult times and can help your business navigate through these situations with compassion and expertise whilst recovering any outstanding debts.

Client Success Story

Hybrid collections approach achieves up to 90% conversion rates | Probe CX
Hybrid collections approach achieves up to 90% conversion rates
Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.