RECOVERY and HARDSHIP

Maximise cashflows and manage customer financial hardships with tailored recovery solutions.

Access specialised credit management support and customer care

At Probe CX, we have a dedicated team of credit management and collections specialists who excel at assisting businesses and individuals in bringing their payments up to date. Whether customers are facing financial challenges or specific hardships, our highly trained staff are here to provide individualised programs and specialised care.

We understand the importance of supporting vulnerable members of the community during difficult times and can help your business navigate through these situations with compassion and expertise whilst recovering any outstanding debts.

CX Success Story

Our recovery and hardship services have led to notable client achievements including an 83% reduction in long-term aged receivables and a 55% promise-to-pay rate.

Read full story