-
About Us
Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
-
Awards and Accreditations
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
-
Compliance
Industry-recognised certifications to protect what matters most to our clients and their customers.
-
Locations
Over 9,000 team members delivering exceptional customer experiences across five countries.
-
Vision and Culture
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
-
Reasons to choose Probe CX
The top nine reasons to get more closely acquainted with Probe CX.
-
Executive Team
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
Customer Experience Management (CXM)
Data, Analytics & Artificial Intelligence
Consulting & Transformation
-
Blog
Discover the latest insights, information and trends in blogs created by customer experience experts.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures.
-
News
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
-
Resources
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
What's new
Superannuation and investment giant reduces contact centre staffing needs with WFM optimisation
Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.
Our insights
Get access to the latest industry developments, new technologies, emerging trends and practical advice from our leading customer experience experts.
Blogs
Discover the latest information and trends in blogs created by industry professionals.
Resources
Download our free resources including whitepapers, case studies, tip sheets, reports and brochures.
News
Learn where Probe CX has been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
Who is Probe CX?
We aim to become the digitally-enabled customer experience brand of choice. From workforce management and people and culture to intelligent automation and outsourced services, our focus is on creating environments for CX to thrive.
