OUR PROMISE: WE WILL HELP MODERNISE YOUR BUSINESS.
In a fast-moving world, our digital transformation capabilities and solutions help clients continually adapt and change to remain relevant.
PROBE CX IS UNIQUE.
While helping modernise businesses is our primary aim, we are just as passionate about doing so in a manner that is socially responsible and sustainable.
PROBE IS IN THE CX BUSINESS.
We use innovative, contemporary digital solutions with a human touch to help organisations deliver exceptional customer experience.
PROBE CX IS DIFFERENT.
But not simply for the sake of being different. We just know today’s businesses are seeking alternatives to outdated, traditional solutions.
Full service, managed service, our place or your place.
Credit and collections, customer experience (CX), shared
services, knowledge services.
CX design consulting, operational delivery excellence, NLSR, automation and bots.
Government, corporate, medium enterprise, small business.
Australia, New Zealand, USA, Canada and UK.
PROBE CX HAS PROVEN AND COMPREHENSIVE CAPABILITIES.
Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
Inbound and Outbound. B2B and B2C.
And we offer expert digital insights and solutions:
CONSULTING ON DIGITAL TRANSFORMATION
To help our clients navigate the shift to digital.
DIGITAL READY OPERATING MODEL AND PROCESSES
Eliminating silos and friction points.
INTELLIGENT AUTOMATION TO DO MORE WITH LESS
Intelligent automation that just works.
INTELLIGENT OPERATIONS WITH ANALYTICS AND AI AT THE CORE
We design and deliver intelligent operations that sense, act and learn through the use of smart processes and technology.
PROBE CX IS UNITED.
There is no Probe CX Manila or Probe CX Sydney or Probe CX Melbourne or Probe CX Auckland – there is only Probe CX.
We make it simple.
Probe CX services and solutions are packaged to make discovering powerful tools that make revolutionising customer experiences very simple.
Solutions to sell, serve, solve and recover.
Accounting, technology and HR support services.
Solutions to facilitate business transactions.
Specialist skills that add extreme value.
Turbocharging solutions by integrating digitisation and automation.