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24 May 2024
Global customer experience leader partners with Kiwi organisations to create environments for digitally-enabled CX excellence.
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24 May 2024
Global customer experience leader partners with Kiwi organisations to create environments for digitally-enabled CX excellence.
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22 December 2023
Probe CX secures top 10 ranking in the global Hybrid Work category to stand out as exemplary workplace for IT professionals.
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27 October 2023
One of Probe CX’s most passionate executives has been crowned Woman Leader of the Year at the Asia CEO Awards.
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20 October 2023
Innovior's Salesforce APAC Growth Partner of the Year 2023 achievement showcases their commitment to innovation and customer-centric digital..
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12 October 2023
For the 11th time, Probe CX has been recognised for the leader for customer experience outsourcing services in Australia.
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3 October 2023
One of the world’s leading BPO research firms has recognised Probe CX as a ‘Major Contender’ for CXM services.
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18 September 2023
Probe CX was awarded leader positions in the 2023 Australian ISG Provider Lens™ Quadrant Report for Customer Experience Services.
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15 June 2023
Probe CX appoints Robert Easton as CEO to lead its next phase of transformation.
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14 November 2022
Probe CX announces acquisition of leading automation and analytics service provider: Innovior
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3 November 2022
Probe CX ranked a leader across all three categories in the 2022 ISG Provider Lens™ Quadrant Report.
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3 November 2022
Probe CX ranked star performer for CXM services against 20 providers in the 2022 Everest Group PEAK Matrix®.
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19 September 2022
Find out how the Probe CX and Genesys partnership is transforming customer and employee experience.
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20 April 2022
Probe CX’s very own Senior Legal Counsel recognised in the 2022 In-House Leaders List by the Australasian Lawyer.
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31 March 2022
Probe CX has increased its capacity to help businesses deliver NEXT-generation customer experience after forming a strategic partnership with..
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23 March 2022
Probe CX has snared yet another national award, with one of its top executives honoured for his exceptional leadership.
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22 March 2022
Probe CX excels digitally in the latest ISG Provider Lens Quadrant Report, offering valuable insights to enterprise buyers
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11 February 2022
Probe CX has been declared a Customer Experience Management ‘Leader’, with a global research firm applauding its market impact, vision and capability.
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31 January 2022
Probe CX has been recognised for its outstanding social media CX solutions in the latest ISG Provider Lens Quadrant Report. Read full report
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28 January 2022
Probe CX has reinforced its reputation for 'doing it better' by being named Company of the Year at one of its industry’s most prestigious awards.
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15 December 2021
Probe CX was recognised for their achievements in the Global BPO Talent Acquisition Awards - celebrating talent acquisition teams in the BPO..
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27 October 2021
Probe CX was declared a Work From Home Services Leader in the latest ISG Provider Lens Quadrant Report 2021 for its industry-leading response to..
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18 October 2021
Probe CX’s ability to record significant growth, despite the pressures of COVID-19, received recognition at the 2021 Australian Growth Company Awards.
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1 October 2021
Probe CX has been acquired by private equity group KKR. Learn more here.
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3 September 2021
Probe CX volunteers crucial support to My Room Children’s Cancer Charity for the Footy Show Grand Final Eve: My Room Telethon. Read more here
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15 December 2020
WINNER of the In-House Lawyer of the Year Award goes to PROBE CX’s Jo Zaharopoulos at the Lawyers Weekly Women in Law Awards 2020.
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21 October 2020
Probe CX completes acquisition of global experience provider: Stellar. Learn more here.
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15 October 2020
Awards dominance continues as Probe CX claims prestigious title at The 2020 Frost & Sullivan Asia-Pacific Best Practices Awards. Read more here.
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