Contact Centre as a Service

Unleash the power of seamless customer service.

At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact centre as a service (CCaaS) cloud solutions

With our expertise in deploying industry-leading contact centre platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organisation benefits from streamlined and efficient customer interactions.

Client Success Story

Hybrid collections approach achieves up to 90% conversion rates | Probe CX
Hybrid collections approach achieves up to 90% conversion rates
Discover how an offshore-onshore hybrid collections model achieved 41% monthly savings and increased digital payments by 87%.