At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact centre as a service (CCaaS) cloud solutions
With our expertise in deploying industry-leading contact centre platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organisation benefits from streamlined and efficient customer interactions.
Client Success Story
Our contact centre as a service (CCaaS) solutions has led to notable client achievements such as an 86% reduction in voice calls and a 43% reduction in average handling times.
Read full story![Public transport agency grows social engagement by 40%](https://www.probecx.com/hs-fs/hubfs/Probe/resources/public-transport-agency/P_ResourceListing_Public%20transport%20agency%20grows%20social%20engagement%20by%2040%25%20and%20reduces%20response%20times%20by%2050%25.png?width=852&name=P_ResourceListing_Public%20transport%20agency%20grows%20social%20engagement%20by%2040%25%20and%20reduces%20response%20times%20by%2050%25.png)
Featured Case Study
Public transport agency grows social engagement by 40% and reduces response times by 50%.
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