At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact centre as a service (CCaaS) cloud solutions
With our expertise in deploying industry-leading contact centre platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organisation benefits from streamlined and efficient customer interactions.
CX Success Story
Our contact centre as a service (CCaaS) solutions has led to notable client achievements such as an 86% reduction in voice calls and a 43% reduction in average handling times.Read full story
Featured Case Study
Public transport agency grows social engagement by 40% and reduces response times by 50%.Download Now
Modern consumers want the ability to communicate with brands on their own terms and asynchronous messaging is allowing them to do just that.Continue reading