Contact Centre as a Service

Unleash the power of seamless customer service.

At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact centre as a service (CCaaS) cloud solutions

With our expertise in deploying industry-leading contact centre platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organisation benefits from streamlined and efficient customer interactions.

Client Success Story

Leading retailer reduces AHT by 43% and increases online self service rates to 92%
Leading retailer reduces AHT by 43% and increases online self service rates to 92%
Want to reduce staff workload and improve customer service by shifting simpler calls to cost-effective channels while still offering unique services?