Contact Centre as a Service

Unleash the power of seamless customer service.

At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact centre as a service (CCaaS) cloud solutions

With our expertise in deploying industry-leading contact centre platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organisation benefits from streamlined and efficient customer interactions.

Client Success Story

Our contact centre as a service (CCaaS) solutions has led to notable client achievements such as an 86% reduction in voice calls and a 43% reduction in average handling times.

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