At Probe CX, we take your customer service dreams to new heights by offering cutting-edge omnichannel contact center as a service (CCaaS) cloud solutions.

With our expertise in deploying industry-leading contact center platforms like Genesys Cloud, we transform your operations and deliver exceptional customer experiences. Our managed services extend across five countries, ensuring that your organization benefits from streamlined and efficient customer interactions.

Leading courier and freight provider reduces AHT by 56 second while also lowering costs
Client success story

Leading courier and freight provider reduces AHT by 56 second while also lowering costs

A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.
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