Technical Helpdesk and Support
Explore the possibilities of enhanced technical support.
Our commitment to excellence in support services will form the core of your contact center experience. At Probe CX we specialize in managing support tickets and cases, ensuring end-users receive the best technical assistance when they encounter challenges or errors.
Unlock the potential of superior technical support, all while keeping costs in check. Our expertise empowers your contact center to deliver unparalleled service without breaking the bank.
Client Success Story
Our technical helpdesk and support services have led to notable client achievements such as achieving a 90% customer support quality score and an 88% digital support occupancy rate.
Read full story![Buy now pay later’ provider achieves 70% first contact resolution](https://www.probecx.com/hs-fs/hubfs/Probe/resources/buy-now-pay-later-provider-achieves-70-percent-first-contact-resolution/P_ResourceListing_%E2%80%98Buy-now-pay-later%E2%80%99-provider-achieves-70%25-first-contact-resolution-and-75%25-CSAT-scores.png?width=852&name=P_ResourceListing_%E2%80%98Buy-now-pay-later%E2%80%99-provider-achieves-70%25-first-contact-resolution-and-75%25-CSAT-scores.png)
Featured Case Study
‘Buy now pay later’ provider achieves 70% first contact resolution and 75% CSAT scores.
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