Technical Helpdesk and Support

Explore the possibilities of enhanced technical support

Our commitment to excellence in support services will form the core of your contact center experience. At Probe CX we specialize in managing support tickets and cases, ensuring end-users receive the best technical assistance when they encounter challenges or errors.

Unlock the potential of superior technical support, all while keeping costs in check. Our expertise empowers your contact center to deliver unparalleled service without breaking the bank.

Client success story

Leading courier and freight provider reduces AHT by 56 second while also lowering costs

A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.

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