Industries
Trusted partner for businesses across all industries
Probe CX works across a broad range of industries, acting as a trusted partner in providing business solutions through human-led technology.
We develop solutions that serve the needs of businesses ready to embrace the future. No matter the industry, we blend the best technology solutions with great customer experiences to make it easier for our partners to connect with their customers.
Driven by passion, people and purpose, we’re a big business that is all about the personal touch when developing client solutions for businesses of all sizes across all industries.
Banking & Finance
We work with accounting firms, financial services providers, neobanks, fintech, credit unions and banks to produce customer service strategies that maximize efficiency and flexibility in an ever-changing financial landscape.
Fast Growing Tech
Scale quickly, reduce workloads and deliver a competitive edge with our first-class people and digital assets that support fast-growing tech companies.
Government
Customer service fulfilment and nimble strategies for local, state and federal government departments.
Healthcare
Using talent and tech to put your patients first.
Insurance
Tech-centric strategics for customer peace of mind.
Retail & eCommerce
We work with emerging and well-established brands to heighten purchase and service experiences, achieved through digital and human solutions.
401(K)
Discover secure retirement plans fortified by streamlined compliance tools, advanced tech platforms and insightful analytics.
Telecommunications
We work with leading telco brands, offering a range of contact center and consultancy services to provide omnichannel customer service that sets a new benchmark in the telecommunications industry.
Transportation & Logistics
Managing millions of client and end-user interactions per annum, our differentiated customer service management delivers reduced cost-to-serve through people and technology-led strategies.
Travel
Responsive customer service with round-the-clock capabilities, in a sector that’s all about the customer experience.
Utilities
From managing connections and disconnections through to billing and debt collection, our customer experience strategies meet the needs of all types of customers and improve overall organizational efficiency.
Our services
What we do
We enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. We design scalable, end-to-end CX solutions, understanding the pains of our clients, their employees and their customers.
Managed & Outsourced Services
Technology & Transformation Services
