Probe CX works across a broad range of industries, acting as a trusted partner in providing business solutions through human-led technology.
We develop solutions that serve the needs of businesses ready to embrace the future. No matter the industry, we blend the best technology solutions with great customer experiences to make it easier for our partners to connect with their customers.
Driven by passion, people and purpose, we’re a big business that is all about the personal touch when developing client solutions for businesses of all sizes across all industries.
We work with accounting firms, financial services providers, neobanks, fintech, credit unions and banks to produce customer service strategies that maximize efficiency and flexibility in an ever-changing financial landscape.
We work with leading telco brands, offering a range of contact center and consultancy services to provide omnichannel customer service that sets a new benchmark in the telecommunications industry.
Managing millions of client and end-user interactions per annum, our differentiated customer service management delivers reduced cost-to-serve through people and technology-led strategies.
From managing connections and disconnections through to billing and debt collection, our customer experience strategies meet the needs of all types of customers and improve overall organizational efficiency.
Services that deliver exceptional CX
Our personalized approach and powerful tools drive tangible results for businesses of all sizes.
Managed & Outsourced Services
- Contact Center Operations
- Digital Operations
- Knowledge Services
- Shared Services
Technology & Transformation Services
- CX & Operations Strategy
- Digital Services
- Intelligent Automation
- Technology Services
- Data & AI