CRM and automation
Gain the flexibility to decide when and how customers interact with your business.
Powerful platforms and tools that revolutionise customer engagements.
Businesses today are grappling with the pressing need for comprehensive customer insights and the ever-increasing demand for superior customer service and engagement. Collectively, these challenges underscore the vital importance of optimized customer relationship management (CRM) and automation capabilities.
We specialize in harnessing the potential of cutting-edge technology to enhance customer interactions and streamline operations. Our proficiency in data integration allows us to unravel the intricacies of the customer journey, unveiling invaluable insights into their preferences and expectations. By embracing AI-driven self-service and automation, Probe CX enable organizations to take proactive measures in meeting their customers' needs.
Client success story
Energy retailer saves $5.1 million with CX optimization
A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.
What we do
We enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. We design scalable, end-to-end CX solutions, understanding the pains of our clients, their employees and their customers.
Managed & Outsourced Services
Technology & Transformation Services
Let’s work together to realize digitally-enabled CX
