CRM and Automation

Gain the flexibility to decide when and how customers interact with your business.

Powerful platforms and tools that revolutionise customer engagements.

Businesses today are grappling with the pressing need for comprehensive customer insights and the ever-increasing demand for superior customer service and engagement. Collectively, these challenges underscore the vital importance of optimized customer relationship management (CRM) and automation capabilities.

We specialize in harnessing the potential of cutting-edge technology to enhance customer interactions and streamline operations. Our proficiency in data integration allows us to unravel the intricacies of the customer journey, unveiling invaluable insights into their preferences and expectations. By embracing AI-driven self-service and automation, Probe CX enable organizations to take proactive measures in meeting their customers' needs.

CX Success Story

Our CRM and automation services have helped our clients to reduce average handling times by 43% and manual effort reductions of $80,000 per annum.

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