All Before The Call Reaches An Agent.
Oration is an easy-to-implement, low-cost plugin that uses advanced AI-powered speech recognition technology to ensure the best possible outcome is achieved for every call.
Designed to be implemented as an overlay to your existing contact center technology infrastructure, Oration is a SaaS cloud-based solution that can be up and running within a matter of days. Oration is flexible – you choose what works best for you.
CX Success Story
Our customer intent services have led to notable client achievements including a 43% reduction in average handling times and an impressive call resolution rate of 96.14%.Read full story
Discover the importance of CX and what digital tools are changing the status quo in the banking and finance industry.Continue reading