What's new Energy retailer saves $5.1 million through credit management and knowledge system optimization

A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.

At Probe CX, we empower businesses by offering curation services that enhance various digital processes, knowledge management and messaging.

With our expertise, we enhance the efficiency and effectiveness of your digital operations, ensuring that your knowledge base is streamlined, your messaging strategies are finely tuned and your overall digital presence is optimized.

Insights

Your one-stop shop for resources and blogs

Energy retailer saves $5.1 million with CX optimization | Probe CX

Case Study

Energy retailer saves $5.1 million with CX optimization

A leading energy and gas industry retailer required support with credit ...

Continue reading
Types of AI agents, their benefits and examples | Probe CX

Blog

Types of AI agents, their benefits and examples

Dive into the world of AI agents, exploring their types, benefits, and ...

Continue reading
Five member engagement strategies for any business

Blog

Five member engagement strategies for any business

Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.

Continue reading

Let's work together to create digitally-enabled CX

Get in touch

Connect with us

© Copyright 2025 Probe CX | Probe CX is a proudly owned subsidiary of Probe Group
Privacy Policy | Responsible AI Policy | Financial Hardship Policy | Whistleblower Policy | Complaints Procedure | Supplier Code of Conduct