Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Industry-recognised certifications to protect what matters most to our clients and their customers.
Over 9,000 team members delivering exceptional customer experiences across five countries.
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
Discover the latest insights, information and trends in blogs created by customer experience experts.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures.
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.
Our expertise: verified, certified and accredited
We secure industry-recognized certifications and collaborate with trusted partners to ensure that all data remains protected.
In delivering exceptional customer experiences, we handle confidential client data with the utmost care. We work only with affiliates that prioritize data security and privacy, ensuring compliance with the highest industry standards.
Probe CX holds the following certifications:
Quality Management Systems
Information Security Management
We enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. We design scalable, end-to-end CX solutions, understanding the pains of our clients, their employees and their customers.
Managed & Outsourced Services
Technology & Transformation Services