What's new Energy retailer saves $5.1 million through credit management and knowledge system optimization

A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.

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Leading courier and freight provider reduces AHT by 56 second while also lowering costs
Client success story

Leading courier and freight provider reduces AHT by 56 second while also lowering costs

A global leading courier and freight service wanted to improve efficiencies and reduce their cost to serve by making live chat their channel of choice.
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