Technical Helpdesk and Support

Provide end-users and customers with superior technical support without breaking the bank.

Explore the possibilities of enhanced technical support.

Our commitment to excellence in support services will form the core of your contact centre experience. At Probe CX we specialise in managing support tickets and cases, ensuring end-users receive the best technical assistance when they encounter challenges or errors.

Unlock the potential of superior technical support, all while keeping costs in check. Our expertise empowers your contact centre to deliver unparalleled service without breaking the bank.

Client Success Story

'Buy now pay later’ provider achieves 70% first contact resolution
'Buy now pay later’ provider achieves 70% first contact resolution
A financial technology organisation implemented a digital-first service model to achieve 75% CSAT scores.