Superannuation

Secure your members' retirement with confidence

An ever-evolving landscape

Superannuation funds continue to face an ever-evolving industry landscape across multiple dimensions.

Regulatory compliance

The regulatory environment continues to evolve and remains extremely complex. Meeting compliance requirements while remaining member-centric requires innovation, continuous monitoring and adaptation.

Digital transformation

There is a growing demand for seamless digital experiences as members grow younger and more attuned to digital experiences in other aspects of their lives. Superannuation funds need to invest in modern technology and user-friendly platforms to improve member education and enhance member engagement and satisfaction.

Personalisation and communication

Tailoring member services and communication to individual member needs is critical in setting members up for good retirement outcomes. Funds need to employ advanced data analytics to understand member needs and preferences and deliver personalised advice proactively and support members more effectively. Effective and proactive communication is essential for keeping members informed about their superannuation and fostering trust that their needs are being looked after.