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TECHNOLOGY & TRANSFORMATION SERVICES

What's new Creating exceptional customer experiences by 'doing it better' Creating exceptional customer experiences by 'doing it better'

Optimise your customer experience by designing, deploying and managing digital solutions customised to your unique needs.

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Fast Growing Tech

Optimal services for companies on the move

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In the tech industry, delivering
exceptional cx is paramount

Exceptional CX is critical as companies strive for success, to meet ever evolving demands and stay ahead of the competition. From rising buy now, pay later platforms to innovative payment integrators and traditional retailers adapting to the online world, tech companies face unique challenges in providing seamless interactions that drive results.

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CX Success Story

We’ve empowered fast growing tech organisations to achieve exceptional results such as a 90% customer support quality score and a 88% digital support occupancy rate.

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Buy now pay later’ provider achieves 70% first contact resolution

Featured Case Study

'Buy now pay later' provider achieves 70% first contact resolution and 75% CSAT scores.

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A financial technology organisation expanded its services into new regions by aligning onshore and offshore teams to protect global customer experience via a ‘digital-first’ service model.
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