Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
Industry-recognised certifications to protect what matters most to our clients and their customers.
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Over 19,000 team members delivering exceptional customer experiences across four countries.
The top nine reasons to get more closely acquainted with Probe CX.
TECHNOLOGY & TRANSFORMATION SERVICES
Discover the latest insights, information and trends in blogs created by customer experience experts.
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
Probe Group awarded Leader position in two key categories.
Continue readingOne of Australia’s leading health and wellness groups, with over 900,000 members nationally, wanted to understand the driver behind the high volume of calls they received to identify ways they could improve their customer experience.
In this case study, you will learn:
How the implementation of a virtual agent:
Download now for these insights and more.
© Copyright 2024 Probe CX | All Rights Reserved
Privacy Policy | Responsible AI Policy | Financial Hardship Policy | Whistleblower Policy | Complaints Procedure | Supplier Code of Conduct | Make a Payment | Client Login