Probe CX is a tech-powered, global customer experience organization that amplifies human capabilities with technological excellence.
We help our clients become modern digital organizations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organizations create environments for digitally-enabled CX to thrive.
Industry-recognized certifications to protect what matters most to our clients and their customers.
Over 19,000 team members delivering exceptional customer experiences across five countries.
The top nine reasons to get more closely acquainted with Probe CX.
TECHNOLOGY & TRANSFORMATION SERVICES
Is your customer service team struggling to answer an overwhelming amount of customer email queries? Across multiple shared mailboxes? It's time to automate.
Continue readingA leading health and wellness groups, with over 900,000 members nationally, wanted to understand the driver behind the high volume of calls they received to identify ways they could improve their customer experience.
In this case study, you will learn:
How the implementation of a virtual agent:
Download now for these insights and more.
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