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What's new Creating exceptional customer experiences by 'doing it better' Creating exceptional customer experiences by 'doing it better'

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CASE STUDY

BBQs Galore redesigned operations resulted in 40,000 hours of time saved

Inbound contact volumes reduced by 34%.
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Struggling to adapt to market changes and facing challenges in managing inbound customer queries? Looking for new customer experience strategies to streamline operations, reduce costs and improve overall process efficiency across various functions?

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Download this case study to learn:

In this case study discover how BBQs Galore completely redesigned its operational processes to achieve:

  • Labour cost savings growth of 7.8% CAGR over three years
  • A reduction in inbound contact volumes by 34%
  • 43,600 labour hours saved annually.


Download now for these insights and more.

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