Energy retailer achieved bad debt reductions of $3.2 million through credit collection optimisation

A leading energy and gas industry retailer required support with credit collection activities and help to manage debt or financial hardship.

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In this case study learn:

  • How effective credit management controls achieved credit and collections savings of around $1.9 million
  • How increased performance visibility achieved bad debt reductions of $3.2 million
  • How debtor hardship mitigation controls and compliance achieved a 96.5% increase in compliance quality targets.

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