2022 Everest Group PEAK Matrix® for APAC CXM Provider

Probe CX awarded leader position as a customer experience management service (CXM) provider.

The Everest Group PEAK Matrix® for Customer Experience Management Service Provider in APAC 2022 provides a comprehensive picture of the CXM service providers market. It covers topics from vision and strategy, service focus and capabilities through to digital and technological solutions, domain investments and buyer feedback.

High-Res PEAK 2022 - Customer Experience Management (CXM) in APAC - Probe CX

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Everest Group analysed each CXM service provider’s capabilities across their competitive landscape in the CXM service provider market and their key strengths and limitations.

In this report learn how Probe CX was positioned as a leader and star performer for customer experience management within Everest Group’s PEAK Matrix® in APAC 2022.

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