CRM and automation
Gain the flexibility to decide when and how customers interact with your business.
Powerful platforms and tools that revolutionise customer engagements.
Businesses today are grappling with the pressing need for comprehensive customer insights and the ever-increasing demand for superior customer service and engagement. Collectively, these challenges underscore the vital importance of optimised customer relationship management (CRM) and automation capabilities.
We specialise in harnessing the potential of cutting-edge technology to enhance customer interactions and streamline operations. Our proficiency in data integration allows us to unravel the intricacies of the customer journey, unveiling invaluable insights into their preferences and expectations. By embracing AI-driven self-service and automation, Probe CX enable organisations to take proactive measures in meeting their customers' needs.
Client success story
Energy retailer saves $5.1 million with CX optimisation
A leading energy and gas industry retailer required support with credit collection activities and help to optimise their KMS.
Our services
Probe CX helps unlock trapped value
From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services
Let’s work together to realise digitally-enabled CX
