Probe CX New Zealand
We elevate the human experience at every interaction.


The Probe CX promise
At Probe CX, we modernise the way you do business.
With a dedicated team of 9,000-plus staff across four countries, we combine the latest technology with people, process and data to provide organisations with complete end-to-end services for customer operations.
With a dedicated team of 9,000-plus staff across four countries, we combine the latest technology with people, process and data to provide organisations with complete end-to-end services for customer operations.
Our services
Probe CX helps unlock trapped value
From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services

Who we work with
Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.

Daniel Pickering
Director, Business Growth (NZ)
As Director of Business Growth New Zealand, Daniel leads our innovative growth strategies in the market. With over 15 years of BPO business development and commercial sales experience locally and internationally, Daniel's background gives him a deep understanding of client needs, driving exceptional client growth and retention.
Mobile: +64212732669
Email: daniel.pickering@probegroup.co.nz
Our goal
A Probe CX vision
We aim to become the digitally enabled customer experience brand of choice. From workforce management and people and culture to intelligent automation and outsourced services, our focus is on creating environments for CX to thrive.

9,000+ team members
Who are here to help
40+ years experience
Helping our clients achieve success

4 strategic locations
Australia, New Zealand, the Philippines and India
Recognised for excellence
From leading research firms and institutions
One goal
To deliver digitally-enabled CX