From patient flow and surgery scheduling to staffing and supply chain management, hospitals are leveraging digital transformation to improve operational decision-making. The revolution had begun before COVID-19 swept the world but the pandemic has accelerated the rollout and adoption of new technologies in the healthcare industry, particularly those that prioritise convenience and access to care.
Of course, there will always be organisations that are a little slow out of the blocks. Some may even still be trying to get their heads around the concept of digital transformation in the healthcare industry and that is why we have compiled this handy guide. For them, the journey starts here.
At its most basic, digital transformation in healthcare is making use of the latest technologies, methodologies and processes to deliver sustainable value to patients, practitioners and health organisations. Just as technology has made so many aspects of our personal lives simpler, it is all about employing digital innovations to improve care and maximise benefits.
This is particularly important given consumers are taking more interest in their care than ever before. As shown in a recent Deloitte Insights healthcare consumer survey, people are increasingly exercising engagement and control over most decisions about their health and wellbeing, including embracing virtual visits more than ever, using technology for health monitoring and being willing to share their data. Hence why it is essential that health systems do all they can to meet their needs by accelerating their digital transformation efforts.
While many executives have a vested interest in embracing new trends, one of the great things about digital transformation in healthcare is the benefits are not only restricted to those implementing it. From patients and clinicians to the wider industry, there are definitive advantages for different groups.
The time to embrace digital transformation in healthcare is now, as highlighted by a recent survey that showed 60% of health systems are already midway through their journey to an ‘ideal digital state’. Survey participants also acknowledged the journey is taking longer than they had initially expected as the definition and opportunities related to digital transformation continue to expand. Despite this, there is no doubt it will be a journey well worth making. From enabling easier access to care to improve quality while decreasing costs, the impact of digital transformation will be felt for decades to come.
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