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14 November 2025

ISG recognises Probe Group as industry leader for both Business Process and Other Outsourcing Services, and Digital Transformation and Innovation in Public Sector Services and Solutions category

Probe Group has been recognised as being a leader in the Business Process and Other Outstanding Services, and Transformation and Innovation sections in the Public Sector Services category in ISG’s...

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3 October 2023

Probe CX recognised in the 2023 Everest Group PEAK Matrix®

One of the world’s leading BPO research firms, Everest Group®, has recognised Probe CX as a ‘Major...

18 September 2023

Probe CX awarded Customer Experience Services Leader in 2023 ISG Provider Lens™ Quadrant Report

Probe CX was awarded, for the third year in a row, the coveted leader position in all three...

14 November 2022

Probe CX announces acquisition of Innovior

Probe CX has announced the acquisition of Innovior, a highly regarded specialist consulting,...

3 November 2022

Probe CX takes home leader award for the 2022 Everest Group PEAK Matrix®

One of the world’s leading BPO research firms, Everest Group®, has awarded Probe CX its highest...

3 November 2022

Probe CX awarded 3 leader positions in the 2022 ISG Provider Lens™

Probe CX was awarded, for the second year in a row, the coveted leader position in all three...

19 September 2022

Probe CX and Genesys partnership transforms CX and EX

Probe CX is constantly looking for ways to improve how their clients do business through human-led...

20 April 2022

Probe CX team member in 2022 In-House Leaders List

Probe CX’s very own Senior Legal Counsel, Jo Zaharopoulous, has recently been recognised by the...

31 March 2022

Probe CX partner with Uniphore

Probe CX has increased its capacity to help businesses deliver NEXT-generation customer experiences...

23 March 2022

Andrew Hume named Australia’s top CEO

Probe CX has continued its award-winning run, with Chief Executive Andrew Hume declared CEO of the...

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