Innovior, a leading member of the Probe CX group, has earned the prestigious title of Salesforce APAC Growth Partner of the Year for 2023. This accolade recognises Innovior's outstanding contributions to the Salesforce ecosystem and its unwavering commitment to delivering exceptional solutions to its customers.
Innovior, as part of the Probe CX family, has demonstrated a remarkable ability to innovate and excel in the world of digital transformation. The award-winning company has consistently delivered transformative solutions to its customers, empowering them to reach new heights and achieve rapid growth through the delivery of impactful change programs and cutting-edge technology.
This esteemed recognition places Innovior among an exclusive group of Salesforce partners who have exhibited excellence across various facets of the Salesforce platform, including cloud services, industry-specific expertise, comprehensive services and overall partner program performance.
In a statement, Tim Ryan, Director and Co-Founder at Innovior, highlighted the collaborative success story with Salesforce: "We've been very impressed with the innovations we have been able to drive at Innovior leveraging the power of Salesforce's Customer 360.”
“We've been able to go to market in conjunction with Salesforce, leveraging our past experience in automation and contact centre transformation to build out a set of really compelling Salesforce solutions."
Innovior's work with Salesforce Health Cloud, Salesforce Service Cloud and Salesforce Field Service provides them with the essential elements for service transformation. The award serves as a catalyst for further exploration in the verticals and markets they are actively pursuing. This includes a focus on enhancing connected customer experiences through the digital transformation of customer-facing service operations.
Moreover, Innovior's strategy aligns closely with Salesforce's vision of incorporating AI into customer-facing processes and placing the customer at the centre of digital transformation efforts.
Tim Ryan stated, “Our strategy is closely aligned with that of Salesforce itself, in terms of the vision of delivering customer service in a whole new way, with artificial intelligence, data, CRM and trust as the key pillars.”
This recognition not only celebrates Innovior’s remarkable accomplishments but also reinforces its position as a trusted partner within the Salesforce community.
As Innovior celebrates this remarkable achievement, it continues to drive towards its vision of becoming a best-in-class customer experience provider in line with the broader strategic goals of the Probe CX group. The award serves as a symbol of their dedication to excellence, innovation and delivering transformative solutions to clients across diverse industries.
About Innovior
Innovior is a highly regarded specialist automation and AI analytics service provider that helps organisations unlock their true potential with artificial intelligence, automation and data analytics. A Probe CX company, Innovior works with cutting-edge technology to drive deep business transformation and deliver commercial value. Learn more at: https://innovior.com/
