How do collections work?

Collections are unpaid debts, either managed internally, or sold to a collections agency who then recoup the debt on behalf of the company. They will contact the debtor and work with them to resolve the debt.

Why hire a collections agency?

If your company has outstanding debts to several customers or clients it may be difficult for you to obtain these without significant time and effort. By hiring a collections agency you can outsource this task, and have your debts recovered in a professional and timely manner.

What happens when you're sent collections?

When you're sent collections you are given a variety of ways to pay your debt. Collections come with instructions to pay so you can manage your debt. There should also be a phone number or another way for you to contact the agency if you have questions or need support.

What happens if you ignore a collections agency?

If you ignore a collections agency's attempts to contact you there is risk that they will escalate the debt through the legal system. There are several ways you can check if the collections agency is legitimate or not. The collections note should for instance have an identifier, such as a reference number, which is unique to you.

Finance and Accounting Teams

The What

Here at Probe CX, we offer finance and accounting outsourcing support services that are tailored to meet the specific needs of your business.

Our team of skilled outsourced finance and accounting experts are well-versed in all aspects of financial management, from bookkeeping to financial analysis. We offer customized solutions to meet the unique needs of your business, ensuring that you have the support you need to make informed financial decisions.

The Who

Here at Probe CX, we provide a range of role options depending on your specific finance and accounting needs.
Examples of our most commonly outsourced roles are:

Bookkeeping
Payroll
Auditing and compliance
Tax administration
Accounts management
Treasury
Financial analysis
Debt management
Risk management

If you can’t find what you’re looking for, reach out and let us know and we'll work with you to find support in other areas - our outsourcing solutions are customization to our client's needs.

The Where

At Probe CX, we understand that every business has unique accounting and finance needs. That's why we offer tailored onshore and offshore solutions to meet your specific requirements.

For businesses that require onshore support, our team based in Texas offer an efficient extension to your business. Our candidates are carefully selected based on their industry and role-specific expertise, ensuring effective collaboration and greater control over your operations.

Our offshore teams, based in the Philippines, offers access to highly skilled and qualified staff that can provide cost-effective support to your business without compromising quality.

The Why

When you choose Probe CX as your outsourcing partner for accounting and finance services, you can expect:

High quality customer service
A dedicated team that works tirelessly to meet your specific needs
Cost-effective solutions that save you money and enhance scalability
Highly skilled and qualified staff who understand the latest accounting and finance practices
Increased efficiency and streamlined financial operations.

We are committed to delivering the highest quality service and building long-term partnerships with our clients. If you're looking for a partner that will take the time to understand the needs of your organization and delivers results, look no further than Probe CX.

Finance and accounting teams

The What

Interested in recruiting finance and accounting staff?

The Who

The Where

The Why

Interested in recruiting
finance and accounting staff?