Contact center teams

Hire quality customer service support

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The What

With our onshore and offshore options, Probe CX offers high-quality and cost-effective outsourced contact center services. Our team members are experts in communication, customer service and problem-solving, and take pride in delivering outstanding results for clients.

Whether you need a fully-staffed call center or a smaller team for more specialized support, we have the skills and expertise to help your business thrive.

Interested in recruiting contact center team staff?

The Who

Here at Probe CX, we provide a range of role options depending on your specific contact center needs. Examples of our most commonly outsourced roles are:

If you can’t find what you’re looking for, just let us know and we'll work with you to find support in other areas - our outsourcing solutions are customization to our client's needs.

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The Where

At Probe CX, we offer both onshore and offshore solutions for our contact center teams.

Our onshore solutions are for businesses that prefer to keep their teams closer to home. Our onshore teams are based in our Texas location and are an effective extension of your business. Our candidates are carefully selected based on their industry and role-specific expertise, ensuring effective collaboration and greater control over your operations.

Our offshore teams, based in the Philippines, offers access to highly skilled and qualified staff that can provide cost-effective support to your business without compromising quality.

Whether you choose onshore or offshore solutions, Probe CX has the experience and expertise to provide you with a custom contact center team that meets your specific needs.

The Why

With over 40 years of expertise and a team of more than 18,000 people, we are committed to delivering exceptional outsourced contact center solutions, including dedicated teams and cost-effective services, to meet the needs of businesses across various industries.

We are passionate about helping businesses achieve their goals, improve their bottom line and deliver excellent customer experiences. If you're looking for a partner that will take the time to understand the needs of your organization and delivers results, look no further than Probe CX.

Interested in recruiting
contact center team staff?