Optimize shared services for cost-effectiveness and peak performance
At Probe CX, our array of services covers a broad spectrum of capabilities, from accounting and procurement to technical support and so much more. We offer tailored shared services support to meet your unique needs ensuring a seamless integration with your existing processes and workflows.
CX Success Story
Our shared services have helped our clients to reduce long-term aged receivables by 83% and achieve a 90% customer support quality score.
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Featured Case Study
‘buy now pay later’ provider achieves 70% first contact resolution and 75% csat scores.
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A financial technology organization expanded its services into new regions by aligning onshore and offshore teams to protect global customer experience via a ‘digital-first’ service model.
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Services that deliver exceptional CX
Our personalized approach and powerful tools drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services
Let’s work together to realize
digitally-enabled CX