Saurabh Nagpal

Principal ConsultantSaurabh Nagpal is a Principal Consultant at Innovior, part of the Probe Group. With a background in leadership roles across telecommunications and health sectors, he has over a decade of experience in innovation, digital strategy and transformation and customer experience. Saurabh's philosophy is to stay ahead of the ever-changing digital landscape while placing a strong emphasis on delivering exceptional customer satisfaction. His talent for assembling high-performing teams has consistently contributed significant value to various business settings.

Featured Blog

Cloud contact centers – what they are and why they work

27 Jun 2024

Learn how the cloud is revolutionizing the contact center environment and making life better for customers, agents and businesses.

A survival guide for digital transformation

07 Feb 2024

Discover the key questions to answer before tackling the daunting task of digital transformation.

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Saurabh Nagpal

Featured Blog

Cloud contact centers – what they are and why they work

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A survival guide for digital transformation