Probe CX is a tech-powered, global customer experience organization that amplifies human capabilities with technological excellence.
We help our clients become modern digital organizations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organizations create environments for digitally-enabled CX to thrive.
Industry-recognized certifications to protect what matters most to our clients and their customers.
Over 18,000 team members delivering exceptional customer experiences across five countries.
The top nine reasons to get more closely acquainted with Probe CX.
Managed & Outsourced Services
TECHNOLOGY & TRANSFORMATION SERVICES
Optimise your customer experience by designing, deploying and managing digital solutions customised to your unique needs.
Continue readingWant to reduce staff workload and improve in-store customer service by shifting simpler calls to cost-effective channels while still offering unique services? Interested in creating a single customer contact point and building flexible, scalable solutions for present and future needs?
In this case study, learn how Probe CX's thorough analysis of a client's call drivers and implementation of various digital and contact center services resulted in:
Download now for these insights and more.
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