What's new Energy retailer saves $5.1 million through credit management and knowledge system optimization

A leading energy and gas industry retailer required support with credit collection activities and help to optimize their KMS.

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For anything from natural disasters to cyber events to snap election campaigns, we can scale rapidly to support unexpected spikes in volume with up to 200 people on phones and computers within 48 hours.

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Energy retailer saves $5.1 million with CX optimization | Probe CX

Case Study

Energy retailer saves $5.1 million with CX optimization

A leading energy and gas industry retailer required support with credit ...

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Types of AI agents, their benefits and examples | Probe CX

Blog

Types of AI agents, their benefits and examples

Dive into the world of AI agents, exploring their types, benefits, and ...

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Five member engagement strategies for any business

Blog

Five member engagement strategies for any business

Transform your members into passionate advocates. Discover actionable strategies to elevate member engagement and achieve organisational success.

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