Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Industry-recognised certifications to protect what matters most to our clients and their customers.
Over 9,000 team members delivering exceptional customer experiences across five countries.
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
The top nine reasons to get more closely acquainted with Probe CX.
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
Discover the latest insights, information and trends in blogs created by customer experience experts.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures.
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.
We elevate the human experience at every interaction.
At Probe CX, we modernise the way you do business.
With a dedicated team of 9,000-plus staff across four countries, we combine the latest technology with people, process and data to provide organisations with complete end-to-end services for customer operations.
From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes.
Managed & Outsourced Services
Technology & Transformation Services
Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.
Director, Business Growth (NZ)
As Director of Business Growth New Zealand, Daniel leads our innovative growth strategies in the market. With over 15 years of BPO business development and commercial sales experience locally and internationally, Daniel's background gives him a deep understanding of client needs, driving exceptional client growth and retention.
Mobile: +64212732669
Email: daniel.pickering@probegroup.co.nz
As Director of Business Growth New Zealand, Daniel leads our innovative growth strategies in the market. With over 15 years of BPO business development and commercial sales experience locally and internationally, Daniel's background gives him a deep understanding of client needs, driving exceptional client growth and retention.
Mobile: +64212732669
Email: daniel.pickering@probegroup.co.nz
We aim to become the digitally enabled customer experience brand of choice. From workforce management and people and culture to intelligent automation and outsourced services, our focus is on creating environments for CX to thrive.