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Global insurance group triages 90% of customer queries with generative AI
Global insurance group triages 90% of customer queries with generative AI
Is your customer service team struggling to answer an overwhelming amount of customer email queries? Across multiple shared mailboxes? It's time to automate.
Continue readingVaughan Paul
How to improve contact centre agent performance
02 Apr 2024
Learn practical tips to improve contact centre agent performance in the modern-day contact centre.
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