Mark de Berg
Customer experience (CX) tech: a banking and finance gamechanger
Discover the importance of CX and what digital tools are changing the status quo in the banking and finance industry.
How to rise above economic uncertainty and succeed
With 2023 shaping as a challenging year for business leaders, discover the strategies that will help them navigate uncertain economic times.
The importance of digital transformation in banking contact centres
With interest rates on the rise, the banking sector bracing for a wave of financial hardship claims, digital transformation has never been more important.
How much companies can save by outsourcing
Outsourcing is a great way to save money but it is not a case of one size fits all. Learn the savings on offer and hidden costs to watch out for.
How blockchain is set to change the CX landscape
Blockchain has already revolutionised the financial sector. Now it is time to discover how it can improve the customer experience journey.
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