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Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.

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Peter Eliopolous

Peter Eliopoulos

Chief Growth Officer - Enterprise

Peter Eliopoulos draws on over two decades of experience in the technology and customer experience sectors. He partners with global organisations to help them achieve strategic growth objectives and drive significant transformation with a focus on creating environments where digitally-enabled CX thrives.

Peter's career is marked by a consistent ability to guide clients through complex CX challenges, honed through leadership roles at industry giants like Telstra, IBM and Datacom. He possesses a proven track record of spearheading large-scale growth strategies and securing high-value engagements that drive impactful outcomes for clients. Peter's passion lies in delivering transformative CX solutions by seamlessly combining the ingenuity of people with the power of technology.

His approach is rooted in a deep understanding of large enterprise environments and complex tendering processes. Peter works collaboratively with clients, vendors and partners, committed to understanding challenges from every angle. This hands-on leadership ensures that the end-to-end solutions he helps construct fundamentally change business outcomes and customer experiences, helping clients unlock value and set new standards for service excellence.

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