Probe CX is a tech-powered, global customer experience organization that amplifies human capabilities with technological excellence.
Industry-recognized certifications to protect what matters most to our clients and their customers.
We help our clients become modern digital organizations by combining the latest technology with people, process and data.
Meet the team with unmatched experience committed to helping organizations create environments for digitally-enabled CX to thrive.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Over 19,000 team members delivering exceptional customer experiences across four countries.
The top nine reasons to get more closely acquainted with Probe CX.
TECHNOLOGY & TRANSFORMATION SERVICES
Electricity and gas provider implemented AI-powered IVR systems and a flexible staffing model to meet increased caller surge demands.
Continue reading01 Aug 2024
Discover how AI is transforming CX at Probe Group, blending digital technology with human touch to enhance interactions, streamline processes and..
Read more01 Aug 2024
Discover how AI is transforming CX at Probe Group, blending digital technology with human touch to enhance interactions, streamline processes and foster empathy in service delivery.
26 Nov 2023
Discover how the technology everyone is talking about will impact the future workplace.
17 Oct 2023
Discover why executives need to remember the bigger picture in their rush to embrace generative AI technology.
28 Sep 2023
Generative AI may be the talk of the tech world but it needs to come with a warning sign.
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