Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Industry-recognised certifications to protect what matters most to our clients and their customers.
Over 9,000 team members delivering exceptional customer experiences across five countries.
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
The top nine reasons to get more closely acquainted with Probe CX.
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
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Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.
Finance Director
As Finance Director, Manish brings over two decades of extensive financial leadership and acute business acumen to Probe CXGroup. He is pivotal in ensuring the Group’s financial strategies directly enable seamless, impactful client engagement and drive the continued growth of our customer experience solutions.
Manish’s tenure within Probe Group began in 2017. As Head of Commercial & Pricing, Manish was central to developing the financial frameworks that supported our client-focused methodology and improved commercial outcomes.
Today, across all entities, Manish leads the Finance, Pricing and Commercial functions. His strategic oversight is vital for creating the financial resilience necessary to invest in advanced technologies and capabilities, continuously elevating the client experience and setting new benchmarks for service excellence.