Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
Industry-recognised certifications to protect what matters most to our clients and their customers.
Over 9,000 team members delivering exceptional customer experiences across five countries.
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
The top nine reasons to get more closely acquainted with Probe CX.
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
Discover the latest insights, information and trends in blogs created by customer experience experts.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures.
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
Discover how a superannuation and investment giant reduced contact centre staffing needs with WFM optimisation.
Chief People Officer
As Chief People Officer, Elisha Parks strategically leads talent development and culture building, recognising that exceptional customer experiences begin with an exceptional workforce. She brings over a decade of expertise in human resources, operations and business transformation to cultivate high-performing and engaged teams. Elisha champions a vibrant and inclusive culture where employees are empowered to thrive.
Recognised for her ability to align people strategies with business goals, Elisha ensures employees have the resources and development opportunities necessary to excel. She prioritises collaboration and data-driven insights to guide decisions, supporting her dedication to exceeding expectations. Her focus on continuous improvement ensures teams remain at the forefront of their field.
Elisha is passionate about fostering diversity and inclusion, creating an environment where every team member feels valued and empowered to contribute. By attracting, retaining and developing top talent, she strengthens the foundation upon which organisations deliver exceptional results and achieve success.