Skip to content

About Us
Solutions
View all solutions
Digital & AI
Success Stories
Insights

About Us
Solutions
View all solutions
Digital & AI
Success Stories
Insights

Insights hub

Explore case studies, white papers, and more expert analysis to transform your customer experience strategy.

International airline exceeds sales conversion targets 21 months running

Case study

Liquor retailer achieves $2.9M revenue uplift with AI Shopping Assistant

Virtual Agents Virtual Assistants Chatbot CX Management Retail and Ecommerce

Case study

National telehealth provider saves $10 million in labour costs and reduces AHT by 35%

Customer Solutions Contact Centre Contact Centre Operations Healthcare

Select Resource Type

Active filters:

Boost your candidate experience in 7 simple steps

bottom-image-newsroom-mobile

bottom-image-newsroom

Get our latest news delivered direct to your inbox

ABOUT US

Who We Are Our Purpose Newsroom Careers Contact us

Solutions

CX Management Data, Analytics & AI Consulting & Transformation Enterprise Services Future of Customer Service

Digital Solutions Cybersecurity Partners

Resources & Learning

Insights Hub Success Stories Articles Client Login

Copyright © 2025 Probe CX

Probe CX is a proudly owned subsidiary of Probe Group

Copyright © 2025 Probe CX | Probe CX is a proudly owned subsidiary of Probe Group

Compliance & Policies
Probe Assist
Our Brands